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Department: | Customer Success |
City: | Sofia |
State: | Bulgaria |
Nuvolo is the global leader in modern, cloud-based Connected Workplace solutions. Built on ServiceNow, we provide a single platform to manage all people, all physical locations, all assets, and all work - enabling data sharing across departments. Industries we serve through our SaaS applications include healthcare, life sciences, financial services, retail, government, higher education & enterprise. We are a software company that provides generous compensation, excellent benefits, and the opportunity to be surrounded by passionate team members that look out for each other.
The Customer Success Engineering team is part of the Client Experience organization. The purpose of the team is to partner up with Customer Success team to assist with the technical aspect of client management. Customer Success Engineering will also create and maintain tooling and automation that will optimize the technical assessment of clients and excel their growth in alignment with the Product Maturity Framework. When needed, the team will be dedicated to conducting client health checks and proactively identifying areas for performance optimization. They will also support our Solution Consulting team to create tailored demonstrations of Nuvolo’s products.
As Nuvolo's CSE Solution Architect, you will leverage your core background and experience to ensure the success and the satisfaction of our clients by actively designing, developing and delivering tailored solutions to drive operational quality that propel customers forward to maximize the investment value from Nuvolo. You will lead the assessment of clients’ usage of Nuvolo products and workflows to help identify areas for optimization and value enhancement. You will design, develop and maintain tools to help support the mission, efficiency, and effectiveness of the Customer Engineering Organization. It is also expected that you will educate our clients by demonstrating our products, providing guidance aligned with best practices and industry standards.
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Be part of an inspiring team using innovation and the cloud to change how business is done and where you are valued as both an individual and employee. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Nuvolo has a passion for excellence and we are looking for talented individuals who share that same passion to join our team!
Who are we?
Nuvolo is the global leader in modern, cloud-based Connected Workplace solutions. Built on ServiceNow, we provide a single platform to manage all people, all physical locations, all assets, and all work – enabling data sharing across departments. Industries we serve through our SaaS applications include healthcare, life sciences, financial services, retail, government, higher education & enterprise. We are a software company that provides generous compensation, excellent benefits, stock options plan, and the opportunity to be surrounded by passionate team members that look out for each other. The culture offers a friendly environment where you are challenged and can achieve more!
You could be a fit for Nuvolo if you champion our core values:
Nuvolo is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.